Jacob Primmer In Rome

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Premier Inn then developed predictive models to explore the impact service has on guests so it can segment those who rely heavily on service versus other drivers. Sunset Hospitality Group was founded in 2011 by Antonio Gonzalez with a vision to create unique experiences around the world through a diverse mix of hospitality concepts.

As a key member of the Wyndham’s leadership team, Panos supports the brand’s focus on the recovery and growth in a new era of travel post pandemic. At the forefront of development for the hotel group, Panos has personally signed up to 60 opportunities over his time at Wyndham, with the latest including the largest Tryp hotel with 672 rooms when signed and Wyndham Dubai Marina at 497 rooms. With his eyes firmly set on establishing Jumeirah Hotels & Resorts as a globally recognised luxury hotel brand operating in the pure luxury segment, José Silva continues to be the driving force behind Jumeirah Group’s growth into key cities and destinations around the world. Diamond Elite: Achieve after 70 qualifying nights or 120,000 qualifying points; earn a 100% points bonus

Ali Yazdi

In his current role, Jochem-Jan is responsible for Hilton’s portfolio of hotels in the Middle East, Africa & Türkiye, where Hilton has more than 170 hotels across eight market-leading brands and more than 29,000 Team Members. Under his leadership, Hilton’s portfolio in the region will more than double in the coming 3-5 years, with 180 hotels in its development pipeline across luxury, full-service and the mid-market brands. We arrived at 5pm on the 4th of October, and were told that we didn’t have a booking! Instead, the booking was made for the 4th of December.. Elie’s experience from his early days within the company led him to manage the entire day life and nightlife portfolio of ADDMIND, including WHITE Dubai and Abu Dhabi, WHITE Beach at Atlantis The Palm, Pure WHITE in Dubai Harbour, La Mezcaleria in Downtown, JBR and Abu Dhabi, Babylon in DIFC, Ria at The Palm, Bazaar in Meydan and many more. Elie’s experience and understanding of all aspects of the operation coupled with his drive, dedication, and passion for the industry have led to the success of the group. After more than two decades in the industry, restaurant pioneer Walid Hajj took on a new challenge and co-founded the new group Lavoya in 2021. His start has been something to behold.

Tim is not only leading the way for resorts in the Middle East but creating a product that is game changing on a global scale. During the pandemic, Tim took the move to embark on the world’s largest waterpark expansion and increased the waterpark by a third, so that with an additional tower and 28 new rides and attractions, we’re now home to the largest waterpark in the world offering over 105 different experiences to our guests. He also shook up the entertainment sector by bringing a slice of Ibiza to Dubai with Palmarama at WHITE Beach – a first of its kind partnership that had never happened before in the region that brought world class entertainment to the city in the middle of the pandemic in a responsible way. Sreejith Purushan has over 18 years of experience in the hospitality industry. Beginning his hospitality career in 2005, Sreejith started out as a guest service agent in Starwood Hotels and worked various Food & Beverage positions in 5* Hotels & Resorts in Starwood, Taj, & Rotana around Middle East and India until 2011. Fathi Khogaly and Hyatt Hotels proved to be the complete match with their genuine common ideologies and beliefs, primarily being about care, which was also the epitome of Hyatt’s purpose– we care for people so they can be their best. Yigit holds a Master’s Degree from Harvard Business School and a Bachelor’s Degree in Business Management, from Bosphorus University in Istanbul.Timothy Kelly, the Executive Vice President and Managing Director of Atlantis Resorts and Residences has grown the business from strength to strength after coming on board in November 2017. Although he has seen many successes over the years, these are a few of the most recent achievements to date: He successfully navigated Atlantis, The Palm through some of the most challenging years in hospitality history, not only to survive but to thrive, resulting in 2021 being the best year financially for the company since opening in 2008 (whilst also caring for over 3,000 colleagues). IHG has a global footprint with premium brands in HUALUXE Hotels and Resorts, InterContinental, Regent Hotels & Resorts, and Six Senses Hotels Resorts Spas. Its full-service brands include familiar hotels to U.S. travelers — Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants.

I asked to speak to management, and was met with an immature response, where I was basically blamed for booking incorrectly.Sreejith has been with the Radisson Hotel Group for over 11 years and in 2017 became the F&B Manager at Radisson Blu Hotel, Dubai Deira Creek, the first 5* hotel in Dubai. The hotel includes 15 food & B=beverage outlets and banqueting facilities which includes 2 ballrooms, 18 meeting rooms and an external catering operation that serves up to 4000 people. With over 800 hotels in great locations across the UK, Ireland and Germany, wherever you’re going you’ll find a Premier Inn close by. Whether you're staying for a fun family break or an all-important business trip, we have fantastic value rooms just a few taps away. Under Antonio Gonzalez’s leadership, Sunset Hospitality Group (SHG) achieved excellent results, with overall business growing massively, making it one of the UAE’s most reputable hospitality investment and management companies. For the last 13 years, he has worked tirelessly to introduce new hospitality concepts that bring people together to create memorable experiences. As a result, the Group is now present in 9 countries across 26 brands with a proven record in delivering a blend of high-quality services at exceptional locations.

The findings were shared with 1,000 hotel managers, who then filtered it down to 30,000 hotel teams. The brand says it has helped to instill a ‘service-first’ culture on the ground right the way up to the boardroom. Tim Cordon has been with Radisson Hotel Group (RHG) (formerly Carlson Rezidor) for nearly two decades. He began his progressive career in the UK in 2003 as General Manager at Radisson Blu Hotel Manchester Airport which, at the time, was Rezidor’s largest hotel in the UK and where he successfully positioned the hotel in the group’s top 20 performing hotels worldwide. He leads his team with true passion to allow growth and evolution within the industry. Popular for his approachability and willingness to mentor staff at all levels with the little details as well as critical matters, he has mentored many protégés over the years, from junior levels to those in middle management positions. In January 2006, Fathi Khogaly became the Resident Manager at the Galleria complex at Hyatt Regency Dubai, where his main goal was to rejuvenate the residence and the shops at the Galleria. This was successfully done, where the outcomes were quite remarkable. These steppingstones simply laid the foundations, and later brought him to being appointed as the Hotel Manager in 2007 and 2009, and later General Manager in 2013 and 2016 of each property respectively.Christophe Schnyder is a seasoned leader within the hospitality industry, with over 30 years of experience that spans across several iconic hotels around the globe, spending the last 20 years in Dubai, UAE. His personality exudes passion and drive to deliver results through his team. Christophe is well recognised in the industry for his innate ability to develop strong performing teams through empowerment and deep trust, with several of his direct reports moving on to become senior leaders and general managers within the industry. During his illustrious career, Christophe spearheaded several high-profile openings including the iconic Burj Al Arab, Jumeirah Al Qasr & Dar Al Masyaf, and more recently Sofitel Dubai The Palm. His eye for detail and drive for success is acutely tangible in the success story each of these hotels have been since day one. Under Christophe’s leadership, Sofitel Dubai The Palm has established itself as the flagship Dubai property for the Sofitel brand and Accor, which continues to shine as an exceptionally profitable asset since its opening in 2013. He is a true reflection of the brand, which radiates modern luxury celebrating the most sophisticated living. Hard work and passion have led Christophe to where he is today, but he translated it with being personable towards his team, individually recognising and rewarding his team members for excellence.